I won't commission this kind of artists anymore in the future, because I have no guaranty that the drawing will take into account the requirements of the commission. This has happened before, unfortunately.
Note: I'll use, below, client for the commissioner and artist for the commissioned artist.
For me, the perfect commission process would be:
- The client sends a note or an email to the artist with as many details and references as possible about the commission
- The artist replies quickly (within 1 or 2 days after receiving the message, if he's available), accepts or refuses commission, and gives a price for the commission
- The client replies whether the price is fine for him or not (but he shouldn't start to bargain)
- The artist gives an delivery date before starting to work. If he has a waiting list, he puts the commission in it
- Once the artist is ready to start the commission, he works on at least 1 (more is better...) rough preliminary sketch, integrating the important features (each character without details and a very rough background) and sends it (or them) to the client. This step is really important because the client can provide feedback and eventually ask for changes. Since it's supposed to be a very rough sketch, it shouldn't take much time to draw
- The client chooses the sketch he prefers and eventually asks for changes. Payment is specified as a Service and the artist decides whether to integrate Paypal fees in its price. The client then sends the full payment. If the deal is a failure (the artist is a scammer for example), the client can be refunded by Paypal, which is not possible when payment is specified as a Gift
- The artist makes a detailed sketch and sends it to the client for approval
- The client can only ask for small changes, since the artist can't redraw the whole scene at this stage
- Upon mutual acceptance, the artist can go further (line art and color validations are optional and depend on artist's style and if references sent by the client have enough information)
- The artist provides news frequently or updates commission status regarding its position on his waiting list. He replies to any client status request, possibly sends WIP, if he has done some. A client without news after several weeks will start worrying and begin to consider the artist as a scammer. Clients in general shouldn't need to ask for progress information
- Once the piece is finished, the artist sends, when possible, a high resolution version (more than 2000 pixels in larger side) in a lossless format (PNG, TIFF, PSD or BMP). Remember the client payed for a hi-res drawing without compression alterations and he shouldn't get a low res JPEG file. Warning! Verify that the lossless file is not a reconverted JPEG
- Now that the client has his commission done, the artist can publish it in his DA gallery, through any format and size of his choice
- The client should comment the piece in the artist gallery and say he's satisfied with the commission he got in the end, and thank the artist kindly
Some comments :
- Both client and artist should be polite the whole time and don't forget to thank each other when necessary
- Communication is very important. If the client or the artist doesn't reply to a message, both could easily think the other one is a scammer
- If the artist or the client checks more often his emails than notes, they should provide their personal email address and use them for communications
I hope this journal will be helpful for other commissioners or artists on their commission processes
If you find anything wrong (English is not my native language), don't hesitate to comment! Thanks
If you would like to share or publish it in any group, just help yourself.
Thanks to for fixes and better translation